Martha's Bloomers and MarthasBloomers.com

Our Return Policy Basics

1. Items purchased on MarthasBloomers.com cannot be returned to our store.
2. Merchandise must be returned within 90 days in unused, like-new condition.
3. All damage and shortage claims should be made within 30 days of delivery. If damaged upon arrival you have the right to refuse the order.
4. A copy of the packing slip or the customer receipt must accompany all returns.
5. A refund will be issued to the original credit card within 1 -2 billing cycles.

MarthasBloomers.com Return Policy

We will issue a full refund for most items returned in new condition within 90 days of the shipment date. Please note that all returns to Martha's Bloomers must include the original receipt.

MarthasBloomers.com Exchange Policy

While we can replace damaged or defective merchandise, we can't exchange items. In order to get exactly what you want as quickly as possible, simply return the unwanted item for a refund and place a new order for the item you want. When we receive your return, we'll issue a refund. If the item was sent to you as a gift, we'll send you a Gift Card for the amount of the refund.

We're unable to honor previous sale prices or promotions when you place your new order.

All refunds for purchased items will be issued in the same form of payment originally used, including credit cards, or Gift Cards. Refunds by mail are issued within seven to 14 days of receiving your returned item.

Refunds for gifts purchased at Martha's Bloomers will be issued as Gift Cards, which can be used in the store.

Refunds by mail for gifts purchased on MarthasBloomers.com will be issued as Gift Cards within 14 days of receiving your returned item. Your Gift Card refund will be emailed to you via USPS First-Class Mail. Gift Cards are accepted exclusively at Martha's Bloomers.

Shipping/handling and gift-wrap charges will not be refunded unless the return is a result of our error.

The appropriate tax amount will be included with your refund.

If a promotional code or discount was used to purchase the item, only the actual price paid will be refunded.

Plants & Live Goods

Plants and live goods, including cut flowers, holiday trees, wreaths and garland are non-refundable. Please call Martha's Bloomers, (936) 825-7400, within 3 days of delivery to report damaged plants and/or live goods and we will promptly ship a replacement.

Questions & Answers

1. Can my return get credited onto a different credit card than my purchase?

   Refunds can only be issued to the original credit card used for the purchase.

2. Is my shipping charge refundable?

   Shipping charges are non-refundable except in cases where the return is the result of a shipping error or the item arrives damaged or defective. Gift Cards cannot be exchanged or returned for cash, check or credit.

Revisions to This Policy

Martha's Bloomers reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.